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1

Impacts of cruise industry corporate social responsibility reputation on customersâ loyalty: Mediating role of trust and identification

Ahn, Jiseon, Shamim, Amjad, Park, Jungkun

Journal:

International Journal of Hospitality Management

Year:

2021

File:

PDF, 747 KB

2021

2

The influence of social capital through social media: a study of the creation of value in shopping behaviour

Hyun, Hyowon, Gunn, Frances, Park, Jungkun

Journal:

The International Review of Retail Distribution and Consumer Research

Year:

2019

Language:

english

File:

PDF, 1.35 MB

english, 2019

3

A study of antecedents and outcomes of social media WOM towards luxury brand purchase intention

Park, Jungkun, Hyun, Hyowon, Thavisay, Toulany

Journal:

Journal of Retailing and Consumer Services

Year:

2021

File:

PDF, 1.61 MB

2021

4

M-payment service: Interplay of perceived risk, benefit, and trust in service adoption

Park, Jungkun, Amendah, Eklou, Lee, Younghee, Hyun, Hyowon

Journal:

Human Factors and Ergonomics in Manufacturing & Service Industries

Year:

2018

Language:

english

File:

PDF, 380 KB

english, 2018

5

The role of listening in e-contact center customer relationship management

Park, JungKun, Chung, Te-Lin (Doreen), Gunn, Frances, Rutherford, Brian

Journal:

Journal of Services Marketing

Year:

2015

Language:

english

File:

PDF, 295 KB

english, 2015

6

M‐loyalty: winning strategies for mobile carriers

Lim, Heejin, Widdows, Richard, Park, Jungkun

Journal:

Journal of Consumer Marketing

Year:

2006

Language:

english

File:

PDF, 279 KB

english, 2006

7

The role of ambiances and aesthetics on millennials’ museum visiting behavior

Hyun, Hyowon, Park, Jungkun, Ren, Tianbao, Kim, Hyunjin

Journal:

Arts and the Market

Year:

2018

Language:

english

File:

PDF, 251 KB

english, 2018

8

The effect of interior color on customersâ aesthetic perception, emotion, and behavior in the luxury service

Kim, Dongyoup, Hyun, Hyowon, Park, Jungkun

Journal:

Journal of Retailing and Consumer Services

Year:

2020

File:

PDF, 3.48 MB

2020

9

A model of traveller acceptance of mobile technology

Dae-Young Kim, Jungkun Park, Alastair M. Morrison

Journal:

International Journal of Tourism Research

Year:

2008

Language:

english

File:

PDF, 152 KB

english, 2008

10

Social perspectives of e-contact center for loyalty building

JungKun Park, HoEun Chung, Brian Rutherford

Journal:

Journal of Business Research

Year:

2011

Language:

english

File:

PDF, 220 KB

english, 2011

11

The investigation on dimensions of e-satisfaction for online shoes retailing

Seiji Endo, Jun Yang, JungKun Park

Journal:

Journal of Retailing and Consumer Services

Year:

2012

Language:

english

File:

PDF, 206 KB

english, 2012

12

Digital music services: consumer intention and adoption

Kwong, Sze Wan, Park, Jungkun

Journal:

Service Industries Journal

Year:

2008

Language:

english

File:

PDF, 300 KB

english, 2008

13

The Role of Personality Traits Toward Organizational Commitments and Service Quality Commitments

Lee, Seungsin, Park, Jungkun, Back, Ki-Joon, Hyun, Hyowon, Lee, Suk Hyung

Journal:

Frontiers in Psychology

Year:

2020

File:

PDF, 441 KB

2020

14

Editorial introduction: Luxury services focusing on marketing and management

Park, Jungkun, Ahn, Jiseon

Journal:

Journal of Retailing and Consumer Services

Year:

2021

File:

PDF, 311 KB

2021

15

The way to improve organizational citizenship behavior for the employees who lack emotional intelligence

Kim, Dongyoup, Park, Jungkun

Journal:

Current Psychology

Year:

2020

File:

PDF, 526 KB

2020

16

The role of interactivity in e-tailing: Creating value and increasing satisfaction

Weon-Sang Yoo, Yunjung Lee, JungKun Park

Journal:

Journal of Retailing and Consumer Services

Year:

2010

Language:

english

File:

PDF, 257 KB

english, 2010

17

Multidimensional trust building in e-retailing: Cross-cultural differences in trust formation and implications for perceived risk

JungKun Park, Frances Gunn, Sang-Lin Han

Journal:

Journal of Retailing and Consumer Services

Year:

2012

Language:

english

File:

PDF, 235 KB

english, 2012

18

Psychological antecedents and risk on attitudes toward e-customization

Park, JungKun, Han, HyoJoo, Park, JooHyung

Journal:

Journal of Business Research

Year:

2013

Language:

english

File:

PDF, 270 KB

english, 2013

19

The impact of emotional labor in a retail environment

Cho, Yoon-Na, Rutherford, Brian N., Park, JungKun

Journal:

Journal of Business Research

Year:

2013

Language:

english

File:

PDF, 264 KB

english, 2013

20

Food‐ and situation‐specific lifestyle segmentation of kitchen appliance market

Hur, Won‐Moo, Kyung Kim, Hyun, Park, JungKun

Journal:

British Food Journal

Year:

2010

Language:

english

File:

PDF, 80 KB

english, 2010

21

Increasing Job Performance and Decreasing Salesperson Propensity to Leave: An Examination of an Asian Sales Force

Rutherford, Brian, Park, JungKun, Han, Sang-Lin

Journal:

Journal of Personal Selling and Sales Management

Year:

2011

Language:

english

File:

PDF, 303 KB

english, 2011

22

Chugging Instability of H2O2 Monopropellant Thrusters with Reactor Aspect Ratio and Pressures

An, Sungyong, Jin, Jungkun, Lee, Jeongsub, Jo, Sungkwon, Park, Daejong, Kwon, Sejin

Journal:

Journal of Propulsion and Power

Year:

2011

Language:

english

File:

PDF, 6.35 MB

english, 2011

23

Consumers’ travel website transferring behaviour: analysis using clickstream data-time, frequency, and spending

Park, Jungkun, Chung, Hoeun

Journal:

Service Industries Journal

Year:

2009

Language:

english

File:

PDF, 153 KB

english, 2009

24

Consumer acceptance of a revolutionary technology-driven product: The role of adoption in the industrial design development

Park, Jungkun, Gunn, Frances, Lee, YoungHee, Shim, Scott

Journal:

Journal of Retailing and Consumer Services

Year:

2015

Language:

english

File:

PDF, 1.22 MB

english, 2015

25

The interplay of Internet addiction and compulsive shopping behaviors

Lee, Seungsin, Park, Jungkun, Bryan Lee, Sukhyung

Journal:

Social Behavior and Personality An International Journal

Year:

2016

Language:

english

File:

PDF, 106 KB

english, 2016

26

Customer response toward employees’ emotional labor in service industry settings

Gong, Taeshik, Park, JungKun, Hyun, Hyowon

Journal:

Journal of Retailing and Consumer Services

Year:

2020

Language:

english

File:

PDF, 640 KB

english, 2020

27

Consumers’ channel choice for university-licensed products: Exploring factors of consumer acceptance with social identification

SuJin Yang, JungKun Park, Jihye Park

Journal:

Journal of Retailing and Consumer Services

Year:

2007

Language:

english

File:

PDF, 225 KB

english, 2007

28

Is the Internet a primary source for consumer information search?: Group comparison for channel choices

JungKun Park, HoEun Chung, Weon Sang Yoo

Journal:

Journal of Retailing and Consumer Services

Year:

2009

Language:

english

File:

PDF, 227 KB

english, 2009

29

Service failures in online double deviation scenarios: justice theory approach

Lee, Eun‐Jung, Park, JungKun

Journal:

Managing Service Quality

Year:

2010

Language:

english

File:

PDF, 124 KB

english, 2010

30

The moderating effects of gender and inside versus outside sales role in multifaceted job satisfaction

Rutherford, Brian N., Marshall, Greg W., Park, JungKun

Journal:

Journal of Business Research

Year:

2014

Language:

english

File:

PDF, 351 KB

english, 2014

31

Emotional labor's impact in a retail environment

Cho, Yoon-Na, Rutherford, Brian N., Park, JungKun

Journal:

Journal of Business Research

Year:

2013

Language:

english

File:

PDF, 318 KB

english, 2013

32

Consumer Involvement and Psychological Antecedents on Eco-friendly Destinations: Willingness to Pay More

Amendah, Eklou, Park, Jungkun

Journal:

Journal of Hospitality Marketing & Management

Year:

2008

Language:

english

File:

PDF, 182 KB

english, 2008

33

Travelers' Intent to Use Mobile Technologies as a Function of Effort and Performance Expectancy

Oh, Sujin, Lehto, Xinran Y., Park, Jungkun

Journal:

Journal of Hospitality Marketing & Management

Year:

2009

Language:

english

File:

PDF, 264 KB

english, 2009

34

The role of commitment on the customer benefits–loyalty relationship in mobile service industry

Hur, Won-Moo, Park, Jungkun, Kim, Minsung

Journal:

Service Industries Journal

Year:

2010

Language:

english

File:

PDF, 224 KB

english, 2010

35

The interplay of salesperson’s job performance and satisfaction in the financial services industry

Oh, Joon-Hee, Rutherford, Brian N, Park, JungKun

Journal:

Journal of Financial Services Marketing

Year:

2014

Language:

english

File:

PDF, 482 KB

english, 2014

36

The Role of Trust Dimensions in Online Retailers' Trust Building Efforts

Park, JungKun, Goetzinger, Lynn

Journal:

Journal of Customer Behaviour

Year:

2006

Language:

english

File:

PDF, 227 KB

english, 2006

37

Value‐driven consumer e‐health information search behavior

Goetzinger, Lynn, Park, Jungkun, Jung Lee, Yun, Widdows, Rick

Journal:

International Journal of Pharmaceutical and Healthcare Marketing

Year:

2007

Language:

english

File:

PDF, 97 KB

english, 2007

38

Exploring the influences of perceived interactivity on consumers' e-shopping effectiveness

Park, Mijung, Park, JungKun

Journal:

Journal of Customer Behaviour

Year:

2009

Language:

english

File:

PDF, 192 KB

english, 2009

39

Medical tourism services: The role of patients’ perceived health consciousness and value

Ren, TianBao, Hyun, Hyowon, Park, Jungkun

Journal:

Journal of Service Science Research

Year:

2017

Language:

english

File:

PDF, 482 KB

english, 2017

40

Examining the role of anxiety and social influence in multi-benefits of mobile payment service

Park, JungKun, Ahn, Jiseon, Thavisay, Toulany, Ren, Tianbao

Journal:

Journal of Retailing and Consumer Services

Year:

2019

Language:

english

File:

PDF, 479 KB

english, 2019

41

The Role of Emotional Service Expectation Toward Perceived Quality and Satisfaction: Moderating Effects of Deep Acting and Surface Acting

Jeong, Ji Youn, Park, Jungkun, Hyun, Hyowon

Journal:

Frontiers in Psychology

Year:

2019

Language:

english

File:

PDF, 735 KB

english, 2019

42

Editorial: Analysing Emotional Labor in the Service Industries: Consumer and Business Perspectives

Yoo, Weon Sang, Back, Ki-Joon, Park, Jungkun

Journal:

Frontiers in Psychology

Year:

2019

Language:

english

File:

PDF, 154 KB

english, 2019

43

The effects of benefit-driven commitment on usage of social media for shopping and positive word-of-mouth

Ryu, Sann, Park, JungKun

Journal:

Journal of Retailing and Consumer Services

Year:

2020

File:

PDF, 903 KB

2020

44

[IEEE 2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics (SOLI) - Chicago, IL, USA (2009.07.22-2009.07.24)] 2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics - Consumer motivation and site transfer behavior: Weblog analysis for online service

Chung, HoEun, Park, JungKun

Year:

2009

Language:

english

File:

PDF, 994 KB

english, 2009

45

Mediating the Effects of Natural Disasters on Travel Intention

Lehto, Xinran, Douglas, Alecia C., Park, Jungkun

Journal:

Journal of Travel & Tourism Marketing

Year:

2008

Language:

english

File:

PDF, 834 KB

english, 2008

46

[IEEE 2006 IEEE International Conference on Service Operations and Logistics, and Informatics - Shanghai, China (2006.06.21-2006.06.23)] 2006 IEEE International Conference on Service Operations and Logistics, and Informatics - Consumer Choice of Digital Music Services from Quality Perceptions

Kwong, Szewan, Park, Jungkun, Yang, Sujin

Year:

2006

Language:

english

File:

PDF, 8.18 MB

english, 2006

47

E‐formity: consumer conformity behaviour in virtual communities

Park, JungKun, Feinberg, Richard

Journal:

Journal of Research in Interactive Marketing

Year:

2010

Language:

english

File:

PDF, 274 KB

english, 2010

48

[IEEE 2007 IEEE International Conference on Service Operations and Logistics, and Informatics - Philadelphia, PA, USA (2007.08.27-2007.08.29)] 2007 IEEE International Conference on Service Operations and Logistics, and Informatics - Perceived Interactivity in Online Retail Services: Approach from the Features

Park, Mijung, Park, Jungkun

Year:

2007

Language:

english

File:

PDF, 521 KB

english, 2007

49

Understanding multifaceted job satisfaction of retail employees

Chung, Te‐Lin, Rutherford, Brian, Park, Jungkun

Journal:

International Journal of Retail & Distribution Management

Year:

2012

Language:

english

File:

PDF, 302 KB

english, 2012

50

Exploring Antecedents of Consumer Satisfaction and Repeated Search Behavior on E-Health Information

Lee, Yun Jung, Park, Jungkun, Widdows, Richard

Journal:

Journal of Health Communication

Year:

2009

Language:

english

File:

PDF, 282 KB

english, 2009

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